My name is Nancy Nobody, and I bought a computer at your Fort Lauderdale store on Broward Boulevard two months ago
Assume you are a customer service agent at Walmart who received the following phone call.
"My name is Nancy Nobody, and I bought a computer at your Fort Lauderdale store on Broward Boulevard two months ago. I took it to Gainesville with me, and found out that it really isn't the computer I want, but when I came home and tried to return it to the store, the lady told me she couldn't take it back. I don't want this thing; how can I get my money back? You can call or text me at 555-555-5555."
Your assignment is to research the return policy at Walmart (available on the internet), and then advise Ms. Nobody as to his option
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